FDA Device Recalls

Recalls /

#139480

Product

Syngo.plaza; picture archiving and communications system Product Usage: Syngo.plaza is a Picture Archiving and Communication System (PACS) intended to display, process, read, report, communicate, distribute, store and archive digital medical images. It supports the physician in diagnosis and treatment planning. Syngo.plaza also supports storage and archiving of DICOM Structured reports. In a comprehensive imaging syngo.plaza integrates Hospital/Radiology Information Systems (HIS/RIS) to enable customer specific workflows. Syngo.plaza optionally uses a variety of advanced postprocessing applications.

FDA product code
LLZSystem, Image Processing, Radiological
Device class
Class 2
Medical specialty
Radiology
510(k) numbers
K093612
Affected lot / code info
Model Number of device  10592457 with serial numbers: Serial 100544 100499 100600 100571 100263 200308 200309 200310 200311 200312 200313 200314 200315 200316 200317 200318 200319 200320 200321 200322 200323 200324 100146 200277 100177 100138 100174 100491 100492 100596 100198 100181 200251 200252 100301 100302 100539

Why it was recalled

Potential issue leading to data loss and patient data mix-up

Root cause (FDA determination)

Software design

Action the firm took

Siemens sent a Customer Information letter, dated July 6, 2015, to customers The letter identified the affected product, problem and action to be taken. The letter informed cusotmers about the Hotfix software update that was being released.

Recalling firm

Firm
Siemens Medical Solutions USA, Inc
Address
40 Liberty Blvd, Mail Code: 65-1A, Malvern, Pennsylvania 19355-1418

Distribution

Distribution pattern
US Nationwide Distribution - in the states of CA, OR, FL, MO, NY, WA, MD, MA, NY, WI, KS, MN and PA.

Timeline

Recall initiated
2015-07-06
Posted by FDA
2015-09-02
Terminated
2017-01-06
Status

Source: openFDA Device Recall endpoint. Recall record ID #139480. The FDA issues recall classifications as health-hazard assessments, not legal findings; for legal claims consult a licensed attorney.