Recalls / —
—#152061
Product
AxIEM Touch N Go Pointer Probe. Model Number: 9735318. Placed in a 30mil PETG tray sealed with a Tyvek lid and then placed in a shelf carton.
- FDA product code
- HAW — Neurological Stereotaxic Instrument
- Device class
- Class 2
- Medical specialty
- Neurology
- 510(k) numbers
- K141833
- Affected lot / code info
- lot number 150626B
Why it was recalled
Medtronic Navigation, Inc. announces a voluntary field action for the AxIEM Touch N Go Pointer Probe because the patient registration accuracy may compromise navigation accuracy when using the StealthStation System with Touch N Go Pointer Probes for patient registration.
Root cause (FDA determination)
Process change control
Action the firm took
The firm, Medtronic, sent an "URGENT: MEDICAL DEVICE RECALL" letter on 12/12/16 to its customers. The letter described the product, problem and actions to be taken. The customers were instructed to examine inventory for any affected products, quarantine them for return to Medtronic; complete and return the CUSTOMER RESPONSE FORM by email at RS.NavFCA@medtronic.com or fax to Medtronic Technical Services at 651-367-7075 (even if you do not have affected product); and contact Medtronic Technical Services at 1-800-595-9709 to get a return material authorization (RMA) and arrange for their return and no charge replacements. If you have any questions regarding this communication, please contact Medtronic Technical Services at (800) 595-9709.
Recalling firm
- Firm
- Medtronic Navigation, Inc.
- Address
- 826 Coal Creek Cir, Louisville, Colorado 80027-9710
Distribution
- Distribution pattern
- US Nationwide Distribution.
Timeline
- Recall initiated
- 2016-12-12
- Posted by FDA
- 2017-01-11
- Terminated
- 2017-05-19
- Status
- —
Source: openFDA Device Recall endpoint. Recall record ID #152061. The FDA issues recall classifications as health-hazard assessments, not legal findings; for legal claims consult a licensed attorney.