Recalls / —
—#194437
Product
GE Centricity Universal Viewer Zero Footprint. To view, communicate, process, and display Medical images and data within a computer network or on a workstation.
- FDA product code
- LLZ — System, Image Processing, Radiological
- Device class
- Class 2
- Medical specialty
- Radiology
- 510(k) numbers
- K131977
- Affected lot / code info
- UDI 00840682102988, Versions 6.0 SP6 through SP11.4
Why it was recalled
Potential to display inaccurate measurements on images in Centricity Universal Viewer Zero Footprint Client (ZFP)
Root cause (FDA determination)
Software design
Action the firm took
GE notified their consignees by issuing an URGENT MEDICAL DEVICE CORRECTION notice on 08 June 2022. The letter explains the two safety issues and provides the following actions be taken: Issue #1: "You can continue to use your device in accordance with the User Manual and the actions below: Do not utilize any measurements when the 'Lossy' overlay is displayed in the lower left of the viewport and, when you hover over the word 'Lossy', it displays the tooltip box with the phrase 'Image scaled down from its original resolution'." Issue #2: "You can continue to use your device in accordance with the User Manuals and the actions below: Do not perform any measurement on non-squared pixel images. Always confirm critical diagnostic measurements by other means (i.e using a fiducial marker of known size)." GE Healthcare will correct all affected products at no cost to you. A GE Healthcare representative will contact you to arrange for the correction. After the software has been corrected, be sure to destroy the installation media for affected software at your site. If you have any questions or concerns regarding this notification, please contact GE Healthcare Service at 1-800-437-1171 or your local Service Representative.
Recalling firm
- Firm
- GE Healthcare, LLC
- Address
- 3000 N Grandview Blvd, Waukesha, Wisconsin 53188-1615
Distribution
- Distribution pattern
- Worldwide distribution.
Timeline
- Recall initiated
- 2022-06-08
- Posted by FDA
- 2022-07-05
- Status
- —
Source: openFDA Device Recall endpoint. Recall record ID #194437. The FDA issues recall classifications as health-hazard assessments, not legal findings; for legal claims consult a licensed attorney.