FDA Device Recalls

Recalls /

#80254

Product

syngo Imaging, picture archiving and communications system (PACS), Model number 10 014 063

FDA product code
LLZSystem, Image Processing, Radiological
Device class
Class 2
Medical specialty
Radiology
510(k) numbers
K071114
Affected lot / code info
Model number 10 014 063. Serial numbers: 1005, 1039, 1040, 1041, 1043, 1049, 1053, 1055, 1056, 1057, 1058, 1061, 1064, 1065, 1067, 1071, 1074, 1076, 1079, 1080, 1081, 1082, 1083, 1084, 1086, 1090, 1105, 1107, 1112, 1114, 1116, 1119, 1124, 1174, 1188, 1189, 1202, 1203, 1210, 1218, 1226, 1227, 1229, 1240, 1246, 1247, 1258, 1269, 1271, 1278, 1279, 1310, 1316, 1329, and 1334.

Why it was recalled

Incorrect and/or incomplete data: Several potential safety issues while working with the syngo Image product including, but not limited to, data loss, errors in patient data due to different patient IDs, delays in image availability, inaccurate results during image measurements, incorrect review or diagnosis of displayed or printed images, measurement inaccuracies from the host modality and image

Root cause (FDA determination)

Software design

Action the firm took

syngo Imaging has issued an Addendum to the User Manual, which was distributed to affected customers via Update Instructions IM118/08/S in November, 2008. Two safety related hotfixes (VB20G_HF4 and VB30A_HF26) will be released to those affected only after Update Instructions IM118/08/S has been performed. The addendum informs the user about safety relevant notes which pertain to syngo Imaging versions VB20G and VB30A. Update is a prerequisite for the following safety related hotfixes: VB20G_HF4 and VB30A_HF26.

Recalling firm

Firm
Siemens Medical Solutions USA, Inc
Address
51 Valley Stream Pkwy, Malvern, Pennsylvania 19355

Distribution

Distribution pattern
Nationwide Distribution.

Timeline

Recall initiated
2009-01-12
Posted by FDA
2009-04-28
Terminated
2009-09-23
Status

Source: openFDA Device Recall endpoint. Recall record ID #80254. The FDA issues recall classifications as health-hazard assessments, not legal findings; for legal claims consult a licensed attorney.