Recalls / —
—#89906
Product
Syngo Imaging XS model number 10496279 The intended use: image processing radiological
- FDA product code
- LLZ — System, Image Processing, Radiological
- Device class
- Class 2
- Medical specialty
- Radiology
- 510(k) numbers
- K082430
- Affected lot / code info
- Model number 10496279. Serial numbers: 1165, 1213, 1361, 1373, 1395, and 1424.
Why it was recalled
images can be overwritten
Root cause (FDA determination)
Software design
Action the firm took
A "Customer (Safety) Advisory notice" dated February 16, 2010, was sent all affected customers via Update Instructions IM019/10/S. This notice describes the product, problem and the action to be taken by the customers. The customers should immediately instruct their employees of the advisor notice and maintain awareness. If the customer sold the device/equipment and is no longer in possession of it, they should forward the notice and inform Siemens of the new owner. A software update to correct this issue will be distributed and installed by a Siemens Service Engineer on all affected systems under Update Instructions IM020/10/S. If you have any further questions regarding this issue, do not hesitate to contact your local SIEMENS Uptime Service Center (michael.mib.braun@siemens.com).
Recalling firm
- Firm
- Siemens Medical Solutions USA, Inc
- Address
- 51 Valley Stream Pkwy, Malvern, Pennsylvania 19355
Distribution
- Distribution pattern
- Nationwide distribution: CA, NC, NY, PA, and TX
Timeline
- Recall initiated
- 2010-02-16
- Posted by FDA
- 2010-04-20
- Terminated
- 2012-07-05
- Status
- —
Source: openFDA Device Recall endpoint. Recall record ID #89906. The FDA issues recall classifications as health-hazard assessments, not legal findings; for legal claims consult a licensed attorney.