—#179832

Product

UroDiagnost Eleva, system code 708033

FDA product code: IXR — Table, Radiographic, Tilting
Device class: Class 2
Medical specialty: Radiology
510(k) numbers: K911098
Affected lot / code info: Serial numbers 64 48 2 60

Why it was recalled

A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible.

Root cause (FDA determination)

Component design/selection

Action the firm took

On December 30, 2019, the firm notified customers via Medical Device Correction letter. Customers were informed of the product issue and advised to do the following: If the capacitor of the Velara X-Ray fails as described (capacitor failure after large number of surges in a short period of time), please switch off the system, take it out of service immediately, and contact your local Philips representative. The firm will be resolving the issue by replacing a Printed Circuit Board (PCB) in the convertor, which prevents the capacitor from failing. PCB replacements started in January 2020. Customers will be contacted by their local Philips representatives to schedule a date for the PCB replacement. Customers with further questions should contact the Technical Support Line: 1-800-722-9377.

Recalling firm

Firm: Philips North America, LLC
Address: 3000 Minuteman Rd, Andover, Massachusetts 01810-1032

Distribution

Distribution pattern: Nationwide domestic distribution. Foreign distribution worldwide.

Timeline

Recall initiated: 2019-12-30
Terminated: 2022-11-17
Status: —

Source: openFDA Device Recall endpoint. Recall record ID #179832. The FDA issues recall classifications as health-hazard assessments, not legal findings; for legal claims consult a licensed attorney.